FREQUENTLY ASKED QUESTIONS
Q.
How does VIP Delivery work?
A. Once the purchase or lease of the vehicle has been finalized,
our team will work with you to determine a specified date and location to
deliver your vehicle. The driver will bring your new vehicle to your driveway
along with the paperwork. At the time of delivery, you can choose to test-drive
the vehicle then. All paperwork is carefully marked so you can easily identify
where to put your signature(s). Delivery drivers have been trained to walk you
through the paperwork. In case you have more questions, a call to your sales
representative can be placed by the driver. Lastly, the delivery driver will
collect your payment, if paying by check.
Q.
When will my plates arrive?
A. Once we have obtained all the required documents, registration
documents will be sent to you approximately one week after the new vehicle has
been signed for. For driving, you are provided with temporary plates for two
weeks.
Q.
What are the necessary items I need when the driver delivers my vehicle?
A. You will need the following items available: current
driver's license, proof of income, proof of residence, current insurance card
showing valid dates and personal check / credit card.
Q.
If I have a trade, what are the necessary items I will need in addition to the above?
A. You will need the following: certificate of title or
lost title application signed by all parties on the title, current vehicle
registration, both sets of keys and owner's manual.
Q.
Is there an advantage to using VIP Delivery?
A. Yes! You are given the opportunity to purchase your
vehicle 100% over the phone, email and online. You complete everything without
ever having to visit the dealership.