A Message to Our Guests about the Coronavirus (COVID-19) from our President, Andrew Dahl

Dear Valued Guests,

 

On behalf of everyone here at Dahl Auto I'd like to thank you for your business and ensure you that our number one priority has been and will always be taking care of our guests and team members.

 

We have been closely monitoring the evolving situation regarding coronavirus (COVID-19). Our core focus at this time is caring for the health and well-being of our guests and team members.  In addition, we are doing our part to play an active role in helping to contain the spread of this virus in our local communities.

 

In response to this developing health concern we have increased cleaning and sanitizing procedures within the sales and service departments.  We have instructed all team members to comply with CDC Guidelines for illness prevention by washing their hands, limiting person-to-person contact and staying home if they or a family member show symptoms of this illness. 


We want to assure you that we are committed to doing our part to minimize the impact of this virus.  Some of the additional precautionary measures we are taking to protect our guests and team members include:

  • Team Member education - we are providing our team with extra guidance on how to protect themselves and those they come in contact with to minimize the spread of germs.  Our team has been empowered to promptly report any symptoms of illness or potential exposure.  Our team has been instructed not to report to work if they are sick or believe they have been exposed. 

 

  • Vehicle handling - every vehicle, whether it is one of our vehicles for sale or a guest vehicle will be wiped down with sanitizing solutions on all key touch areas - door handles, dashboard controls, center consoles, etc. before and after either a team member or guests interacts with a vehicle.  Our technician staff are using protective gloves while servicing and operating all vehicles.

 

  • Vehicle test drives - we understand that a vehicle test drive is an important part of the car buying experience. During this heightened alert time, we are offering guests the option to test drive a vehicle unaccompanied if you have any concerns about person to person contact.  We also have video capabilities to allow you to take a "virtual" test drive with one of our sales consultants.

 

Our entire team of automotive professionals takes great pride in the quality, experience and value we offer our guests.  While we are currently maintaining regular operations, our dealerships are prepared to modify the ways we service your automotive needs.  As always, we offer off-site delivery for new and used vehicle sales and in some cases, we are able to accommodate for service pick-up and delivery. Please visit our website or contact your local dealership for details.

 

We will continue to monitor this rapidly evolving situation and make adjustments to our safety protocol as needed to ensure we are complying with CDC guidelines and putting the health and safety of our guests and team members first.

 

Thank you for your trust in us to do what is necessary to keep you safe and make your experiences with our dealerships as easy and enjoyable.

 

Sincerely,

 

Andrew Dahl

President

Dahl  Automotive